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Cancellation and Refund Policy

Last updated: October 2026

1. Career Counselling Bookings

Requests for rescheduling or cancellation of a 1-on-1 career counselling appointment must be made at least 24 hours prior to the scheduled slot. Eligible refunds are initiated within 5–7 business days to the original payment source.

2. Digital Mock Test Series & Online Courses

Due to the immediate access nature of digital assessments and course repositories, purchases for Mock Test Series and pre-recorded study modules are non-refundable once login credentials or access links have been provided.

3. Payment Failures & Deductions

In case an amount is deducted from your bank account or card but access is not granted, the amount will typically reverse automatically within 5-7 working days. If issues persist, please WhatsApp/call +91 9368862800 or email support@jobreadyho.com with payment reference IDs.